Anthropic is having elevated error rates across chatbot, Claude Code and API

Artificial intelligence lab Anthropic is exploring the possibility of designing its own chips, three sources said, as the company and its rivals respond to a shortage of AI chips needed to power and develop more advanced AI systems.

Anthropic on Wednesday said it is experiencing elevated error rates across its Claude chatbot, its application programming interface and its coding assistant, Claude Code, according to the company's status page.

By around 12:30 p.m. ET, Anthropic said it has seen success rates for logins to its chatbot stabilize, and that it is working to "fully resolve this issue." The company began investigating errors at 10:53 a.m. ET, the status page says.

Anthropic was founded in 2021 by a group of researchers and executives who defected from OpenAI, and was valued at $380 billion as of February. The company is best known for developing a family of artificial intelligence models called Claude, and its products, particularly Claude Code, have exploded in popularity over the last year.

The startup had early success selling to large enterprises, as companies spend billions of dollars to deploy AI across their workforces. Anthropic is engaged in a fierce competition for enterprise market share against rivals, including Google and OpenAI, which was valued at $850 billion in its latest fundraising round in late March.

On Downdetector, a site that logs user reports of internet issues, roughly 2,000 users were reporting issues with Claude as of 1:12 p.m. ET, down from roughly 6,000 users at 10:42 a.m. ET.