
Chat is a useful resource in many instances, but it's not always the right tool for your needs. At Anthropic, non-technical teams like Marketing and Data started bypassing Claude's chat interface for Claude Code, drawn to its ability to handle complex, multi-step work like building tools or mining data. We observed the same pattern externally. Claude Cowork is the result: the same capability with a simplified experience, designed for where non-technical knowledge work happens.