
Just 30 easyJet customers were able to board their flight to Manchester after new EES rules were implemented
"At about 10.50am they brought some water over for people, and when we got to the front of the queue someone asked us if we were going to Manchester, and told us our flight had just gone."
She estimated that just 30 people were able to board the plane before it took off.
Kiera said she will be stuck in the airport until her flight to London tomorrow.
EasyJet blamed the deays on the implementation of the new European Entry/Exit system (EES) which it said was "unacceptable".
The system was meant to be implemented in October last year - but became fully operational on April 10.
EES requires the registration of biometric information, including fingerprints and a photograph taken on the first entry to the bloc, with the data held in the system for three years.